Privacy Policy

Last updated: July 18, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service, and tells you about your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

• Application: Genki Wellness
• Company: Genki Wellness
• Country: Vietnam
• Device: any device that can access the Service
• Personal Data: information that relates to an identified or identifiable individual
• Health Data: personal health-related information as detailed below
• Service: the Application
• Service Provider: processes data on behalf of the Company
• Usage Data: data collected automatically when using the Service
• You: the individual accessing or using the Service

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask you to provide us with certain personally identifiable information including but not limited to Usage Data.

Health Data

We collect certain health-related information accessed via your device's health services, including:

• Steps count
• Heart rate
• Body temperature
• Oxygen saturation (SpO₂)
• Respiratory rate
• Blood pressure
• Sleep data

This data is collected to provide health insights, progress tracking, and personalized recommendations within the app.

Storage: Your health data is stored on our secure servers for app functionality, backup, and syncing across devices.

Analytics: We may use de-identified or aggregated health data for analytics to improve app performance and features.

No Advertising/Insurance Sharing: We do not share your identifiable health data for advertising or insurance purposes.

Usage Data

Usage Data is collected automatically when using the Service, such as IP address, browser type, pages visited, and other diagnostic data.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain our Service
• Manage Your Account
• Perform contracts with You
• Contact You for updates and support
• Provide news, offers, and information related to the app
• Manage your requests
• Perform data analysis and improve our services

Sharing Your Personal Data

We may share Your information with:

• Service Providers
• Business transfers (mergers or acquisitions)
• Affiliates
• Business partners
• Other users in public areas (if shared)
• With Your consent

Retention of Your Personal Data

We will retain Your Personal Data as long as necessary to fulfill purposes outlined in this Privacy Policy.

Security of Your Personal Data

We use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect data from children under 13.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: dev@insentecs.com

Last updated: July 18, 2025